An open letter to QRZ.COM

We got this letter in our Hamsexy mail sack the other day, with a request to publish it on the site. So, we said…. shit…. why not? What else do we have to put on the site? Since we are, for some reason, seen as QRZ’s direct competition, we decided to run with it. This letter was submitted by Rob AF0H from Missouri.

We feel that this letter has a legitimate complaint since searching for AF0H in both the ARRL and the QRZ listings give totally different results. This isn’t the first time that we’ve found problems with the QRZ callsign search – which strikes us as odd considering QRZ sells their sometimes-incorrect and proven-incomplete callbooks every year for money.

Anyhow, here’s AF0H’s letter to Fred:

Date: 6/19/2005 3:42:24 PM Central Daylight Time
From: Af0h3943
To: [email protected]

You don’t list quite a large number of ham’s in you database. Why is this?

Your database (on qrz) is considered to be the largest and most accurate in the world next to the FCC, etc. Many consider your site’s database to be equal to the FCC’s. Knowing this as you do, how can you delete and not represent ham’s with valid callsigns? Just because you don’t like them or their attitude doesn’t give you the right or duty to delete them from the lookup-database.

Since it is your site, you do have the right to make any corrections / deletions you want. However, in order to do this, you need to explain that in your callsign database. Something like “QRZ callsign database, of ham’s we choose to represent.)

I for one said ‘Fix it or Nix it’ as many others have simply because your editors would not fix a simple problem that we were having at the time. Simple ones like e-mail, biography, login problems, etc. Rather than fix these problems, you delete them.

This is very pathetic and absolutely childish. I would be embarassed to own and advertise a site that acted in this manner. I would expect such behavior from 10-yr old children or a ‘clique’ in high-school, but this behavoir is not professional an any way, shape, form, or fashion whatsoever.

You really need to reconsider your policy of de-listing ham’s rather than working toward the common goal of enhancing / furthering the hobby and it’s continual growth and development.

What you’re doing is downing the hobby and turning it into a buddy-buddy system. As many problems as this hobby faces at this point in time – BPL, Lessening of Technical requirements, degrading behavior on the bands, etc. – this is one time when ALL ham’s need to stick together (ALL ham’s) and fight for the cause.

What you’re doing is not right and your site should be boy-cotted until your policy changes and all ham’s that’ve been deleted are re-listed on your database.

73 de
af0h – Rob

P.S. – I’m not just a loud-mouth from 3.943, i’m also a registered member and regular Net-Control Station for the 3.905 Century Club Net. If I behaved and acted that badly on the air, the Century Club Net wouldn’t dare let me represent them by being Net Control for their 40-meter SSB Early Net (the most heavily populated net they run). And, certainly do not deserve to not be represented by any Ham Radio Callsign Lookup Database – all because your editors wouldn’t fix a simple problem for me.


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5 Responses to An open letter to QRZ.COM

  1. grinthock says:

    Damn I hope we get a reply on this one.

  2. AB8MO says:

    My ohh my, QRZ really screwed up Rob’s info;-) The guy who is listed on QRZ hasn’t even had that call in 9 years! You’d think after 9 years that they would be able to get it right…Maybe not:-P

  3. CGIWN2 says:

    Not that hard to fix…..

    All K0NX has to do is remove reference to AF0H
    in his profile. Contact him directly and avoid the
    QRZ redtape.

    Done….

    Unless K0NX is a pain and doesnt want to remove the
    reference!! 😉

  4. af0h says:

    My letter to Fred of qrz.com must have got someone’s attention as I got a reply or 2 from him. Basically the main problem I had was not being able to update my biography and picture listed under my callsign. After 2-dozen polite, professional, and courteous emails I got no response. So, I said “Screw It, I’ll do something to get their attention.” My next 2 emails were not so polite and got results, removal of my callsign. he he he

    Fred’s last email to me stated that since that was the problem all along, for me to email a new picture and biography text to him and he would re-list me.

    Well, that was sent this morning. We’ll see.

    73 de
    af0h – Rob

    P.S. – See, you just have to know how to talk to these people to get results. (grin)

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